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Customer service

Social Media Customer Service: 5 Best Practices for Happy Customers

Social media is a crucial part of customer service, with 71% of consumers saying they would recommend a brand if they received excellent social media..

Claire Allcock
Claire Allcock Oct 10, 2019


5 Lessons for Smarter University Social Media Strategy

In the UCAS Media Student Lifestyle Report 2018, 100% of students use some form of social media. With that many students online daily, universities..

Claire Allcock
Claire Allcock Oct 03, 2019

Product update

Get all your social media visuals organised with CrowdControlHQ's Asset Library

Today we're excited to announce the release of CrowdControlHQ's new Asset Library! Manage and publish all your approved visual social media content in..

Dan Aston
Dan Aston Sep 26, 2019

Social media calendar

October 2019 Social Media Calendar Content & #Hashtag Ideas

Need some help with your October social media content? Download our social media content calendar for ideas on special days, events and hashtags to use.

Claire Allcock
Claire Allcock Sep 19, 2019


3 Visual Content Tips for Growing Social Media Engagement

You know you should be using images and videos in your social media, but what’s the best way to maximise engagement? Take advice from our Social Media..

Claire Allcock
Claire Allcock Sep 12, 2019


8 Free Stock Image Sites You Need to Bookmark

Images are vital to social media content engagement: tweets with an image receive 150% more retweets, while Facebook posts with images generate on..

Claire Allcock
Claire Allcock Sep 04, 2019