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Building a Social Media Strategy that Actually Works isn't as Difficult as you Might Think

The idea of building a social media strategy can sound really daunting. We know there's likely to be a lot of work involved and sometimes it's hard to..
Naomi Linford
Naomi Linford Dec 13, 2018
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Marketing

Test your Social Media Knowledge!

Do you consider yourself to be a social media expert, a Facebook wizard, or even a Twitter pro?

Now is the time to rightfully claim your crown, or..
Naomi Linford
Naomi Linford Dec 12, 2018
January 2019 social media calendar, content &amp; hashtags-1-1

Social media calendar

January 2019 Social Media Calendar Content & #Hashtag Ideas

Look no further for your January social media content ideas than here! Each new year presents new opportunities and that's no different on social..
Dan Aston
Dan Aston Dec 11, 2018
Happy relaxed young woman sitting in her kitchen with a laptop in front of her stretching her arms above her head and looking out of the window with a smile-1

Management

The Social Media Managers' Guide to Taking a Well-Earned Break this Holiday Season

Social media might be on 24/7 for all 52 weeks of the year but that doesn't mean social media professionals should be too. We know how hard you work..
Naomi Linford
Naomi Linford Dec 06, 2018
2018-12 CS Quotes Blog, Header Image v1

Customer service

10 Expert Predictions for Social Media Customer Care in 2019

Is it just us or did 2018 fly by? It's been another busy year that's seen lots of changes from the social networks and customer expectations, through..
Naomi Linford
Naomi Linford Dec 05, 2018
Portrait of a cheerful businesswoman sitting at the table in office and looking at camera

Customer service

The Best Advice on Meeting Social Media Customer Expectations in 2019

In the rush of day to day life, it’s easy to get to the end of the year without taking the time to reflect on what went well, what you learnt, and what..
Naomi Linford
Naomi Linford Nov 30, 2018
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