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Key Takeaways from CommsHero 2018 you can apply to your social media strategy today

Last week we had the pleasure of attending CommsHero 2018 in Leeds and we don't mind saying, what a great bunch of folks we had the chance to meet,..

Dan Aston
Dan Aston May 24, 2018

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5 UK brands providing exceptional social customer service, and how you can too

So, you’ve just had an unsatisfactory experience at your local gym, store or with a service, what do you do?

The answer for many would be to head to..

Dan Aston
Dan Aston May 17, 2018

Blog

Meet the CrowdControlHQ team: Ross Barrow

Today we get to know Ross Barrow and talk about his recent promotion to Head of Development, learn about his approach to developing social media..

Dan Aston
Dan Aston May 01, 2018

May 2018 social media calendar content & #hashtag ideas

Numerous sporting and cultural events look set to keep us all very busy on social media in May. Audiences will be checking social to see who wins the ..

Dan Aston
Dan Aston Apr 30, 2018

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5 housing associations leading the way on social media

Housing associations have more diverse audiences than many other sectors, and increasingly represent social housing requirements as well as new build..

Dan Aston
Dan Aston Apr 26, 2018

Blog

Meet the CrowdControlHQ team: Jake Tipper

Here at CrowdControlHQ, we pride ourselves on the relationships we build with our customers and networks. As we’ve recently had a number of new..

Dan Aston
Dan Aston Apr 24, 2018

Blog

Is Wetherspoon's making a serious mistake quitting social media? Exploring the long-term effects

The news broke today that the UK pub chain, JD Wetherspoon, will be closing all their social media accounts and shutting the doors on over 150,000..

Dan Aston
Dan Aston Apr 16, 2018

Blog

10 actionable tips to generating more meaningful engagement on Twitter

Twitter is the social network of choice for the majority of us social marketing and comms professionals. No other channel makes it easier to keep vast..

Dan Aston
Dan Aston Apr 12, 2018

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Six steps to manage your social media accounts if you're "out of office" this Easter

The Easter bank holidays in the UK have arrived: a time of fun, chocolate bunnies and a perfect opportunity to engage with your followers. However,..

Dan Aston
Dan Aston Mar 29, 2018

Blog

Social media for Leisure brands: awareness, revenue and retention

The Leisure sector is growing and it's competitive. With more gyms, sport and leisure centres operating in the market in all parts of the UK, social..

Dan Aston
Dan Aston Mar 13, 2018

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4 social customer service lessons from the ‘Beast from the East’

Talk of the ‘Beast from the East’ and Storm Emma has dominated social media over the past couple of weeks 🌨️ Naturally because of the dangerous..

Dan Aston
Dan Aston Mar 08, 2018

Blog

A complete guide to Twitter Networking Hours

There are two questions that we often get asked when talking to clients about their social media strategies:

  1. How can we expand our audience?
  2. How can..
Dan Aston
Dan Aston Feb 27, 2018