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Building a Social Media Strategy that Actually Works isn't as Difficult as you Might Think

The idea of building a social media strategy can sound really daunting. We know there's likely to be a lot of work involved and sometimes it's hard to..

Naomi Linford
Naomi Linford Dec 13, 2018

Marketing

Test your Social Media Knowledge!

Do you consider yourself to be a social media expert, a Facebook wizard, or even a Twitter pro?

Now is the time to rightfully claim your crown, or..

Naomi Linford
Naomi Linford Dec 12, 2018

Management

The Social Media Managers' Guide to Taking a Well-Earned Break this Holiday Season

Social media might be on 24/7 for all 52 weeks of the year but that doesn't mean social media professionals should be too. We know how hard you work..

Naomi Linford
Naomi Linford Dec 06, 2018

Customer service

10 Expert Predictions for Social Media Customer Care in 2019

Is it just us or did 2018 fly by? It's been another busy year that's seen lots of changes from the social networks and customer expectations, through..

Naomi Linford
Naomi Linford Dec 05, 2018

Customer service

The Best Advice on Meeting Social Media Customer Expectations in 2019

In the rush of day to day life, it’s easy to get to the end of the year without taking the time to reflect on what went well, what you learnt, and what..

Naomi Linford
Naomi Linford Nov 30, 2018

Marketing

10 Stand-Out Christmas Social Media Marketing Ideas

Somehow Christmas 2018 is already on the horizon and we can practically taste the mince pies! 🥧With it marks the start of lots of Christmas social..

Naomi Linford
Naomi Linford Nov 27, 2018