As a digital marketing manager your role is to ensure that all communications are on message and protective of the ‘holy grail’ that is your brand. But..
Risk & compliance
In a recent Guardian article, the reporter expressed surprise that at a Social Media Leadership Forum she had attended “… all but a handful of attendees..
The summer holidays are with us, bringing with them a raft of ‘holiday cover’ in social media departments across the UK. There are many upsides for the..
The new CrowdControlHQ website went live last month and we’ve had very positive feedback (thank you). A number of people have got in touch to ask if we..
Debate is hotting up this week over the growth of social media and its role in supporting the customer service experience.
This week's Management Monday blog is guest authored by Andy Carter, director of communications at Peterborough City Council and director of Be..
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