From tweeting police dogs and horses to live tweets from the cells, police forces across the UK have found innovative ways of engaging the public on..
Risk & compliance
The recent fatal train crash at Lac-Mégantic in Canada highlights how unofficial social media pages can easily usurp official channels of communication..
You can no longer evade social media. Whether you’re engaging or not, the online talk about your organisation is taking place right now and if your..
Bollywood actress, Priyanka Chapra, is close to signing a contract with an Indian health portal for endorsing its services to her 4.2 million Twitter..
According to figures published by Mashable, 80% of businesses plan to use social media for customer services.
Many organisations allow employees or marketing agencies to create social media accounts on their behalf. But who owns these accounts and who really..
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