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Engagement
You know you should be using images and videos in your social media, but what’s the best way to maximise engagement? Take advice from our Social Media..
Marketing
Images are vital to social media content engagement: tweets with an image receive 150% more retweets, while Facebook posts with images generate on..
Customer service
We often talk about the importance of having a purpose for social media in the organisation for it to be taken seriously by senior managers. Some have..
Social media calendar
Get set for September with our handy social media content calendar that's filled with ideas for special days, events and hashtags.
Reputation management
Reputation management has always been a key area for marketing, comms and social media teams, but they are now starting to take an interest in..
A few weeks ago, news emerged that house builder Persimmon had gained administrative control of a Facebook Group called 'Persimmon Homes Unhappy..
