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Management
There are lots of different ways that organisations can structure their social media accounts. It's arguably one of the most important decisions to..
If you've ever had a great idea for a new social media campaign or initiative and had that idea rejected by your senior managers then you know how..
Regardless of whether you’re just starting out on your organisation’s social media strategy or several years into delivering it, performing a social..
When was the last time you reviewed the look, feel, and information on your social media profiles? Chances are it was a while ago.
Social media might be on 24/7 for all 52 weeks of the year but that doesn't mean social media professionals should be too. We know how hard you work..
Customer service
Is it just us or did 2018 fly by? It's been another busy year that's seen lots of changes from the social networks and customer expectations, through..