For many of us, when we visit corporate social media accounts, we’re not necessarily expecting to be entertained, moved to get involved, or even full..
Over recent years, the public sector have really started to capitalise on the opportunities that social media presents. This is no truer for local..
It’s easy to assume that your customers, prospects, residents and other stakeholders already know of your social media accounts, and that they can..
There’s no doubt that word-of-mouth referrals are the most powerful form of marketing any organisation can hope to stimulate. However, the reach of..
People & skills
For many organisations, their use of social media as a marketing, comms and customer service channel is rapidly evolving. To help enhance and develop..
Over the course of 2018, more social media users than ever will be accessing their accounts on the move, and that includes marketers. Whether its live..
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